CIFNet’s IT professionals provide expert, hands-on, full-spectrum support for your IT equipment throughout Chicagoland, in your own data center or facility:
Cost Effective. Augment your IT staff with full Remote Hands support for a fraction of the cost of hiring your own. This type of work can be on hourly basis or on retainer.
Wide Range of Services. CIFNet’s experienced IT professionals perform full-spectrum services from basic troubleshooting tasks to tape swaps to equipment installation in your colocation space.
Geographic Independence. We are here helping you with your remote hands needs, so that your staff does not have to be. We can be your primary or secondary point of contact. There is no need to be physically near your equipment.
Why Choose Unlimited Remote Hands and Eyes?
On Demand Services
Cycling power on equipment
Site survey and equipment mapping
Visual equipment checks
Replacing hardware with spares / upgrades
Changing labeled cables
Loading of media (tapes, CDs, DVDs, SD cards or USB media)
Troubleshooting of physical ports
Executing built-in diagnostics
Remote Hands staff can verify device physical status, swap modular components, plug-in serial cables and more.
Upgrades – like CPUs, Memory, Network Cards
Installing new equipment
Assisting during routine maintenance -- remote console, power cycling, re-seating cards, etc.
Configuring routers, switches, and other network equipment under specific instructions
Equipment inventory and labeling
Cross connect inventory and labeling
Rack and Stack. Tasks such as moving or discarding boxes or equipment, basic cleaning, arranging S&H with carriers.
Move-In Assistance Services
CIFNet can offer dedicated deployment management services, enabling a smooth installation or migration.